Shipping Policy
How and when we send your order.
Draft policy for review. Items marked [confirm] need your real details and this text should be checked by a legal professional before launch.
Where we ship
We currently ship to addresses in the United States only (all 50 states and Washington, DC). Orders can't be delivered to other countries.
Processing time
Orders are normally packed and handed to the carrier within 1–2 business days of payment [confirm]. You'll see the status change to Shipped, with a tracking number, on your order page.
Delivery options and cost
Standard Shipping: $8.00, delivered in 5–7 business days.
Express Shipping: $20.00, delivered in 2–3 business days.
Estimated delivery dates are counted from the order date in business days (Monday–Friday) and are estimates, not guarantees.
Sales tax
Sales tax is calculated at checkout from the delivery state. The rates shown are estimates [confirm tax setup with your accountant before launch].
Damaged or lost parcels
If your parcel arrives damaged or doesn't arrive, contact us and we'll resolve it. See our Returns & Refunds page for how to report a problem.
Questions? Contact us.